The Internet has transformed business on a massive scale. It has connected business with their customers, their prospects, their employees, their suppliers and their distribution networks. For those that have seen the potential and have successfully managed to make their business work online, the rewards have been enormous with improved customer service, increased revenue and significant cost savings being just part of the benefits of the online world.
But now, with so many organisations exploring opportunities for service improvements online, your solutions need to always be smarter and easier to use than those of your competitors. Staying ahead is an ongoing challenge. What do you need to be doing today to get ahead and stay ahead of your competitors - now and for the future? Businesses need to be agile and flexible, and online business systems need to be flexible and able to be easily changed when needed.
Successful online business solutions help to more effectively integrate front office 'customer facing' systems with back-end business processes. This can bring huge benefits to customers and to many aspects of the business. Faster management reporting, improved knowledge capture and retention, better supply chain integration, improved staff efficiency and productivity, lower costs of sales, increased customer loyalty and satisfaction, lower staffing costs, reduced expenses... the list goes on.
Ultimately, successful online business solutions must increase the profitability and value of a business. IBC Solutions has been developing solutions that achieve these benefits for over ten years. Our online solutions have included:
- Transactional business websites
- Intranet and extranet applications
- Forms management systems
- Email and SMS communication systems
- Product & service catalogues and ordering systems
- Information distribution systems including content managed Internet and Intranet sites
- Restricted access Extranet systems
- Interaction management systems
- Knowledge management systems
- Online purchasing and distribution systems
- Event management systems
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Warranty registration systemsMembership management systemsCustomer research and feedback systemsBanner ad management systemsInteractive gamesInvoicing systemsOnline competitionsOnline pollsPublishing systemsCredit card processing systemsStreaming audio and video systemsTimesheet & project task reporting systemsWeb services developmentDocument management solutions |
Your organisation may have already made substantial investments in technology and people. Our approach is to enhance and extend those existing investments, often by providing additional automated functionality and access on a far broader scale. We ensure our systems integrate with your existing information and ERP systems to reduce double handling of data or transactions… saving significant time and cost.
In many cases, business needs can be met with a third party “off the shelf” system or product, and IBC Solutions assists our clients by identifying and implementing those products that best meet their requirements. These products may require some level of customisation or enhancement to meet specific business situations - and we do this for you.
Where a client’s needs are not able to be met through the customisation and deployment of existing software systems, IBC Solutions will custom-build online software to exactly meet your very individual needs and processes.
Whatever the business requirement, IBC can assist your organisation to achieve its online business objectives. Contact IBC Solutions today for an initial discussion on how we may assist your organisation significantly improve your business online.
(And of course, if and when you need a creative marketing solution, remember to talk with the team at Tentacle Digital Marketing! It's also part of the IBC group.)
