After many years of maintaining our own website, both hosting and web design, the Perth Motorplex decided that the time to update the website to incorporate the latest trends and to facilitate our desired direction was at hand.
However our business is extremely complex with a variety of events, pricing and a large number of different race categories – each with their own requirements.
After meetings with a number of different organisations we identified IBC as being a company that understood what we were trying to achieve.
IBC have delivered to the Perth Motorplex a system that is easy for the administration to use while being user friendly to our customers – the fans wishing to keep up to date with the latest news and information and with the ability to purchase and print their ticket requirements in the comfort of their home and the racers who now can enter events online, print out their racer credentials saving them both time and money when arriving to compete at their next event.
The very first time we used this online system of event entry for the race teams we employed additional staff to assist the competitors when they arrived. We need not have bothered. The racers found the system easy to use and were ahead of us. Not only did they have their tickets printed and ready to go…many also save their credentials to their smart phones, ipads, tablets etc which were easily scanned in.
In conjunction with a user friendly Electronic Direct Mail system incorporated with the package we have not only reduced our business costs but have become more effective with our electronic marketing ensuring a more focused marketing plan.
The ongoing training and support has also been a valued part of the service provided by IBC.
We are very happy with our website, our online ticketing for spectators and entry for competitors and most importantly our more efficient direct communication with our customers.
Don’t believe me? Well check out www.motorplex.com.au and see for yourself.
Drag Racing and Communications Manager