I’m so glad we chose IBC to design our new website. We wanted our new website to capture our brand, to be user-friendly for those using mobiles and tablets, and to improve our rankings with respect to four metrics that are important to our business. Just one month since launching the new site, we’re already seeing results. Our average pages per session has risen from 3.26 to 4.60 pages and the average session duration has risen from 1:44 to 3:03. Our SEO results for the four metrics have been remarkable after only one month. We’ve gone from 20th to 4th page and 8th to 4th page on two metrics and are 1st page and 1st overall for the other two.

Not only did IBC deliver a product that has exceeded my expectations, they were also a pleasure to deal with. They pretty much nailed the brief with their first design and were more than happy to accommodate refinements and some custom solutions along the way. I’m not web savvy by any means but the training and reference materials that I received allowed me to upload the content into the site with a minimum of fuss. And when I had questions or got stuck they were quick to respond.

Our customers really like the new website and that reflects well on our brand. Morale is sky high here as our staff love the new website too.

All in all, if you are looking for a highly competent, professional and friendly team to do business with, then choose IBC. Highly recommended.

Josh Blake
Owner, Renegade Cycles

www.renegadecycles.com.au

Cengage Learning Australia has worked with IBC since about 2006. Over that time, we've developed a strong partnership. They've demonstrated a solid understanding of our business and customers and have contributed to our success through the support and development of our digital portfolio. Their Verdi CMS underpins some of our key platforms and websites.

With IBC's help and advice we've successfully delivered a range of important digital projects. They always work hard to make sure we are happy and to offer solutions and assistance, even when it's outside their direct remit. Technically, they've handled everything we've asked of them and as a relatively small organisation, they're responsive and nimble.

IBC remain a key partner for us as we grow our business and tackle the challenge of digital content delivery.

Mark Sanders
Cengage Learning Networks & Infrastructure Manager

www.cengagelearning.com.au

The team at IBC have worked with us since 2006 when we first went to tender for a Content Management System to manage and host our website.

Our website has always functioned as a public register. Recently we decided to change the focus of our website to a communication tool while maintaining its function as a public register.

IBC have provided enormous support in this project, with their support and assistance we are improving our website accessibility, design and navigation and content approach.

I can’t thank them enough for the help they have provided. They’re great to work with, they give me information and advice that I can understand and which is friendly and non-patronising. I’m so lucky to have such an awesome team helping me out.

Rebecca Herbener
Economic Regulation Authority
08 6557 7900

www.erawa.com.au

IBC has been there for Simply Stainless since day 1 of its website launch from design, hosting our website through to our SEO.

They have a knowledgeable team of developer and professional customer service who are reliable when we need to get something done or even just expert opinion in their fields.

Would recommend IBC to anyone who values quality website and fantastic customer service.

Emilio Sacco
Simply Stainless

www.simplystainless.com

IBC Digital has provided digital marketing services to Travellers Choice Ltd during the years that I was Managing Director of that public company, and now as Managing Director of International Golf Specialists, IBC Digital has been contracted to assist with similar marketing services, including development of a new website with advanced digital search capabilities. 

International Golf Specialists undertook a comprehensive review of its digital marketing requirements prior to appointing IBC Digital. We believe they are a great fit with our marketing plans through their local presence, responsiveness and desire to grow in partnership with our business. 

Shane Kelly leads a dynamic and positive team of professionals, and we are confident that International Golf Specialists will be working with IBC Digital well into the future.

Gary Allomes
Director, International Golf Specialists

After many years of maintaining our own website, both hosting and web design, the Perth Motorplex decided that the time to update the website to incorporate the latest trends and to facilitate our desired direction was at hand.

However our business is extremely complex with a variety of events, pricing and a large number of different race categories – each with their own requirements.

After meetings with a number of different organisations we identified IBC as being a company that understood what we were trying to achieve.

IBC have delivered to the Perth Motorplex a system that is easy for the administration to use while being user friendly to our customers – the fans wishing to keep up to date with the latest news and information and with the ability to purchase and print their ticket requirements in the comfort of their home and the racers who now can enter events online, print out their racer credentials saving them both time and money when arriving to compete at their next event.

The very first time we used this online system of event entry for the race teams we employed additional staff to assist the competitors when they arrived. We need not have bothered. The racers found the system easy to use and were ahead of us. Not only did they have their tickets printed and ready to go…many also save their credentials to their smart phones, ipads, tablets etc which were easily scanned in.

In conjunction with a user friendly Electronic Direct Mail system incorporated with the package we have not only reduced our business costs but have become more effective with our electronic marketing ensuring a more focused marketing plan.

The ongoing training and support has also been a valued part of the service provided by IBC.

We are very happy with our website, our online ticketing for spectators and entry for competitors and most importantly our more efficient direct communication with our customers.

Don’t believe me? Well check out www.motorplex.com.au and see for yourself.

Peter Pike

Drag Racing and Communications Manager
Perth Motorplex

www.motorplex.com.au

IBC Digital has worked with the Activ Foundation for the last 9 years and over this time has established a solid partnership providing support and maintenance for Activ’s website.

Last year Activ went to market with detailed requirements to develop a new website for Activ’s Business Services and rebrand our existing website to conform with WCAG 2.0 Accessibility guidelines. They assisted in gathering detailed requirements and worked closely with Activ’s internal project team to deliver the project within the required budget and timelines. Throughout the website redevelopment project the IBC team were responsive to our needs, providing additional support when internal resources were at a premium. Activ now has two public facing websites that are vibrant and rich in content and aim to comply with AA level web accessibility requirements.

In addition to the website project IBC is also working with Activ to replace the current Intranet with SharePoint and Verdi, this project is well underway with the design reflecting our internal brand and information architecture.

IBC provide a unique value proposition with quality outcomes and competitive pricing. They take a risk based approach to project delivery and ensure contingencies are in place to mitigate impact. I found their team to be highly engaging, committed and responsive to our needs. Most importantly they are their word. I would have no hesitation in recommending them for any future like projects.

Best wishes

Andrea Dearden

Dear Shane/ Nilesh and all the IBC Digital team.

Its now been six months of a steady flow of changes that you and your staff have made to our website.

We have to thank you all for your patience, listening to our requests, and in return designing and programming our site to what it is today.

The site is now really user-friendly and takes minimal effort to get results. The positive feedback we are getting from our clients is a good indication we are on the right track.

For the first time we have interest from prospective clients and are steadily making online sales due to your help.

Our in-print directory is now well and truly online and we can see that its only time before web driven products will be our future business tools - well they are now.

The next step for us is to simplify the reporting fields in the back-end, and the mobile phone app. as suggested.

Have to say you are a great crew to work with, true to your word and result driven - exactly who we needed to refresh our business.

Thanks for your input,

From Les, Lana & Yel
Business Key

Hello IBC!

Just a note of thanks for all of your hard work, your dedication and your amazing attention to detail on our new corporate website! The feedback has been really positive. I must say that you have made the whole process as painless as possible and I know just how painful it can be! Please pass on my thanks to your team.

Regards

Swati and the Travellers Choice Team